State-run telecom firm BSNL on 11 July 2018 unveiled first internet telephony service in the country that will allow users to dial any telephone number in India through its mobile app Wings’. Now BSNL customers will be able to make calls using the company’s mobile app Wings to any phone number in the country. Before this, phone calls on mobile apps was possible within users of a particular app and not on telephone numbers.
Using this service, BSNL customers will be able to make calls on any network in the country even by using BSNL Wi-Fi or any other service provider. Telecom Commission, highest-decision making body of the Department of Telecom, had allowed companies who hold valid telecom license, to provide app-based calling service even by using the WiFi connection.
The telecom service provider will be required to comply with all the interception and monitoring related requirements and calls will be charged by telecom operators and all rules related to normal calls will be applicable to them.