Ministry of Electronics & Information Technology (MeitY) is planning to expand its India BPO Promotion Scheme to 1 lakh seats from current 48,000 seats. It will also set up 5th and India’s largest National data centre (NDC) in Bhopal, Madhya Pradesh with capacity of 5 lakh virtual servers. NDCs host government websites, services and apps, are currently operational at four locations Pune, Hyderabad, Delhi and Bhubaneswar. These initiatives will help to create new job opportunities and also ensure that people in smaller towns find employment closer home.
The Software Technology Parks of India (STPI), an autonomous society of MeitY is nodal implementing agency of the scheme. It will be implemented to incentivize setting up of BPO/ITES operations across the country (excluding certain cities and north eastern states which are covered separately under North-East BPO Promotion Scheme).
The scheme was approved under Digital India Programme to incentivize BPO/IT- ITES operations sector in the country. It was launched in 2014. The scheme aims to incentivize establishment of BPO firms and their extension to Tier II and Tier III cities (as per census 2011) to provide employment, distributed across various states in proportion to population of state with financial support in form of Viability Gap Funding (VGF).