Mumbai Metro has announced the launch of India’s first Mobile Ticketing System ‘OnGo’ which will help commuters cross the AFC gates using their mobile phones. The system, which is in the final advance stage of testing, will be implemented by mid-August. With this will end the days of standing in long queues for tickets, tokens, card recharges and value passes! “The new feature, the only one of its kind in the country, will add to the overall Metro experience of the commuters. We will endeavour to introduce even more customer-centric benefits in future,” said a Mumbai Metro One spokesperson. Mumbai Metro is a syndicate formed by the Reliance Infrastructure Ltd, MMRDA and Veolia Transport SA, France, which constructed Maharashtra’s first 11.40 km metro rail in Mumbai running between Versova, Andheri and Ghatkopar.
1. Through the Mumbai Metro app, commuters will be able to buy their token or pass and generate a QR Code. This code will gain access through the automated fare collection (AFC) gates.
2. The ‘OnGo’ will be especially convenient for those commuters waiting to book their journey through tokens and passes at their convenient time and place, without having to wait in lines.
3. Besides the ‘OnGo’ app, tickets can also be bought through the payment partners’ apps.
4. Commuters of the Mumbai Metro will be able to generate a QR Code through the ‘OnGo’ service for current or future journeys up to a week in advance by opening the mobile app and paying for their journey.
5. For the commute, they will only have to display the QR Code before a non-protruding glass on any AFC gate, specially installed for the new technology.