Union Minister of State for Power, Coal and New and Renewable Energy Piyush Goyal on 23 May 2017 launched mobile app Saral Eindhan Vitaran App (SEVA) for quick tracking of coal dispatch. SEVA is a part of ‘Digital India’ initiative aimed at increasing the Consumer Connect as well as the Transparency and Accountability in Coal dispatch.Talking about the SEVA app,there is a general perception that an app related to Coal dispatch would not be of importance for the common man. Contrary to this view, by using this app the common man would be able to hold the Government accountable for the coal linkage allocations and would be able to check any pilferage or inefficiencies in coal consumption for power generation. This would, in turn, lead to rationalization of coal linkages and finally reduction in the power prices in the country. In near future , non-power sector mines would also be added in this App.Earlier in the event, it was informed that the SEVA Dashboard provides summary of quantity of coal dispatched along with grades for the given day, month, and the latest yearly updates as well. It also provides information on rake movement including latest status of indents of rake,
The consumer friendly mobile app helps in tracking of coal dispatch to 118 Power Plants through Fuel Supply Agreement (FSA) of around 500 Million Tonnes besides, dispatch through Special Forward E-Auction and Bridge Linkage from more than 200 dispatch points spread over eight states of the country.