Walmart said it was entering into a strategic partnership with Microsoft on “digital transformation” for the onetime retail industry leader. The move is aimed at helping Walmart compete better against Amazon, which is taking a growing share of retail sales in the United States and globally.
The two firms said the partnership was focused on using artificial intelligence and other technology tools to help manage costs, expand operations and innovate faster. Walmart’s commitment to technology is centered around creating incredibly convenient ways for customers to shop and empowering associates to do their best work.
The world’s leading companies run on our cloud, and I’m thrilled to partner with Walmart to accelerate their digital transformation with Microsoft Azure and Microsoft 365. Walmart is already using Microsoft services for some applications and will expand that to tap into Microsoft’s machine learning, artificial intelligence, and data platform.
Amazon is far ahead of online rivals like eBay, with 6.6 percent of e-commerce, and Apple, at 3.9 percent, according to eMarketer, which estimated Walmart’s share at 3.7 percent. According to the research, Amazon now controls nearly five of the total US retail market, including online and offline.